When Ryanair refused to compensate me for a three-and-a-half-hour delayed flight from Dublin to London last September I refused to back down.
A Ryanair passenger received a £220 payout after a three-and-a-half-hour flight delay from Dublin to London. Despite Ryanair initially refusing compensation, citing air traffic control restrictions as the cause, the passenger referenced a pilot's announcement about an aircraft change to minimize disruption. Using this evidence, she successfully disputed Ryanair's claim of extraordinary circumstances and secured compensation under EU regulations. The case is now under review by the Aviation ADR, which handles such disputes.
